Tuesday I went to Pearson Airport.
Wow, what a horrible place to hand in a waiver this has become!
They put the list up at 630 am. Said they would open at 9. I assured everyone I was skeptical this would actually happen. When I finally left at 10 am, still not open. I met a lot of people and one of them emailed me a synopsis after I left.
“Morning to you. You may remember me from yesterday at Pearson Airport. (I deleted her description and name) You were kind enough to give me some I-192 forms. I just wanted to share my/ our experience of that day.
We are from Orillia. This is my 2nd time filling, and 5 years ago, all went much smoother then.
As you know the office was to open at 8 am, and did not open up till 10:15 am. We were there until about 2:15. In that time, my husband and I figured that they did about 3 people per hour? They changed shifts around noon, and the other 2 days, only 1 seemed to know what he was doing. They had problems with the printer/visa etc. They one would say to the other “It should be ok”…..REALLY!!!! I seemed to missing 3 pages of my I-192, which I did not print because it referred to Interrupter. (she meant to say interpreter) I went to the peel police office down the hall, and they were more than happy to help out, and printed it for me. They should all be ashamed at their lack of professionalism, and procedure. If they simply had someone there, to pre look at the applications, and have extra forms on hand, this would certainly improve the procedure. Furthermore a city as large as Toronto, and servicing other areas should certainly be open more than 1 day a week!!! I
If you have a contact for complaints I would love to add myself to this list!!
Thanks for your help, and the copies of the forms. What a horrible day it was.
Have a nice day,”
The problem was the uncertainty made everyone very nervous and jumpy, so most people didn't ask for help until I was having to leave.
I was told that a lot of these people showed up on Saturday, and were still being SENT on Saturday by some of these lazy companies who can't be bothered to check which ports are open. I was told about 15 people were waiting on Saturday so I may grab a book and sit there and see how many show up. I feel sorry for the ones who are getting conflicting information and wasting a long trip from these far off locations.